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FAQ

Frequently asked questions

We welcome you to contact us anytime!
You can Contact Us by e-mail or by phone on the question you have, our service and technical teams will help you to solve the problem.

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You can download the file as below for the product catalogue. And the product page has related introduction materials as well. If you have any questions or are interested, please write to us at any time. Your request will be our top priority. Read More
1. Please remove all external plug-in devices. 2. Plug-in the power adapter and turn on system to check for power LED status. 3. If power LED does not light up and the system fan does not working, you will have to change a new power adapter for examination. 4. If adaptor is functioning and power LED of your POS terminal do light up but cannot hear any system status beep from the buzzer, and the screen did not show any P.O.S.T or system information, it means the main board may be not functioning anymore. Please turn off the power and send to the service center for further examinations. Read More
For POS-1000B (Bay-Trail J1900 CPU), the minimum requirement of operating system is Windows POSReady7 or higher version. If you want to installed windows XP or posready2009, we recommend you to use a new version. Alternatively, you can select the other models of TYSSO POS terminal as well. Please contact us for recommended models. Read More
You can find a Driver DVD in the package of the POS machine; find the driver in the folder including the chipset drivers of main boards or peripherals. If you cannot find the driver DVD, please contact the technical personnel of your local supplier or us. Read More
We manufacture hardware with preinstalled OS (Windows XP, Linux, WEPOS...etc.). It is highly recommended that you get the POS software which suits your needs locally (mainly due to language and currency). Read More
Yes, we welcome ODM / OEM partners sincerely. Fametech Inc. provides professional OEM / ODM services. Our R&D team has rich experience in developing POS & auto identification products and supplies up to date technology to customers. We have cooperated with many customers to make their desired products.Whether it is circuit board, industrial design, bios and firmware customization, we are able to modify our current products to fit specific standards and accept self-labeling.With strong research and development groups and dedicated production teams, your ideas can come to production-quality products in a reasonably short time. Read More
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FAMETECH Introduction

FAMETECH INC is Taiwan supplier and manufacturer in Computer & Peripheral Products Industry. FAMETECH has been offering our customers high quality POS, POS System, POS Terminal, Barcode Scanner, Receipt Printer since 1981. With both advanced technology and 10 years experience, FAMETECH always make sure to meet each customer's demand.


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